Frequently Asked Questions
Everything you need to know about your favorite fragrances.
Are the perfumes sold on Lattafa Pakistan 100% authentic?
Yes, we guarantee that all products are 100% original and sourced directly from Lattafa Perfumes Industries. Each bottle comes with its original packaging and holographic security seals.
What are the shipping charges and delivery times within Pakistan?
We offer nationwide shipping. Delivery typically takes 3-5 business days. Shipping is free on orders above PKR 5,000, while a flat rate applies to smaller orders.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across Pakistan. You can also choose to pay via secure online bank transfers or credit/debit cards at the time of checkout.
What is your return and exchange policy?
Due to the nature of beauty products, we only accept returns or exchanges if the product is received damaged or if the wrong item was delivered. The item must be in its original, unopened packaging.
How can I track my order?
Once your order is dispatched, you will receive a tracking number via SMS and email. You can use this number on our courier partner's website to monitor your shipment's progress.
How can I ensure my fragrance lasts longer?
To maximize longevity, apply your Lattafa fragrance to pulse points such as wrists, neck, and behind the ears. Store your bottles in a cool, dry place away from direct sunlight.